Entitlement leakage
Discounts, terms and parts prices granted beyond what the agreement entitles, by account.
Why it matters
Discounts, terms and parts prices granted beyond the agreement are leakage with a name attached. Measuring it by account and rep puts the register back in charge.
Act when
Any account over x in a quarter
Thresholds are set per business; the ones written as x and y are placeholders your team fills in.
What it may signal
Entitlements applied from memory rather than the register.
What to do
The templates that respond when this metric moves.
- Agreement registertemplate
- Customer-specific pricingtemplate
How it’s defined
- Formula
sum('Granted') - sum('Entitled')- Required context
- Agreements, Invoice lines, Quotes
- Dimensions
- Account, Agreement, Rep
- Cadence
- Reviewed monthly
- Lineage
- Every value traces to the invoice line or governing record it was computed from.
- Use in
- Alerts: an agent watches it against a rule and alerts you when it trips. After a decision: measured against what the model said the decision would deliver.
Relevant industries
All industries
See Entitlement leakage on your commercial data.
We will show how Revomo defines, monitors and connects this metric to commercial action, using representative data or your own.