What kinds of incentive programs does Revomo support?
Six bases run through a single code path: revenue, volume, growth against a baseline, gross margin, category mix, and compliance events. Swapping the basis and the tier schedule is what distinguishes one program from another, not separate logic per type.
What is the difference between retroactive and incremental?
Retroactive applies the achieved tier rate to the entire qualifying base. Incremental applies each tier rate only to the band of attainment it covers. They produce different payouts for identical attainment, and both are computed live so you can compare before committing.
Why is an agreement separate from its line items?
An agreement is a commercial relationship with a partner over a period. The incentive logic lives in line items, each a full independent instance with its own scope, basis, condition and settlement. That keeps the counterparty where it belongs instead of repeating it on every rule.
How are partner claims validated?
Each claim references a specific agreement line, and the asserted amount is compared against the accrual computed for that line, the same figure every other view uses. The result is classified as matched, over-claim, under-accrual, or no backing, and routed to adjudication.
What happens when a partner claims more than they earned?
The variance is flagged and the claim routes for adjudication. An over-claim can be partially approved, paying the covered amount and declining the excess, rather than being accepted or rejected whole.
What is an SPA and how does a chargeback work?
A special pricing agreement authorizes a distributor to resell specific products to a named end customer at a special net price. The distributor is made whole for the margin difference through a ship-and-debit chargeback, which is validated against the SPA that authorized it.
What stops a chargeback against an expired agreement?
Validity is checked as part of validation. A claim against a revoked or expired SPA fails the check rather than passing silently, and utilization is tracked against the authorized units so exposure stays visible.
How does a loyalty program fit with rebates?
A points program is mechanically a rebate with a points currency: trade accrues points, points carry a deferred liability, and points settle on redemption. Running it on the same spine means the outstanding balance reaches Finance and pocket margin instead of sitting in a marketing tool.
Do partners get visibility into their own programs?
Yes. A partner portal shows their programs, attainment, payment history, and lets them submit a claim or report a deduction, with the claimed against accrued variance shown live before they submit.