Versions
Version history and archived terms
Which document governs a new order today, what it replaced, and what changed.
Current
Applies to new orders
| Document | Version | Applicable period | Status | Download |
|---|---|---|---|---|
| Subscription Agreement | Series 2026 | Sep 2026 — Current | Current | |
| Exhibit A — Order Form | Series 2026 | Sep 2026 — Current | Current | Build & export |
| Activation and Success Plan (companion) | Series 2026 | Sep 2026 — Current | Current | Build & export |
| Exhibit B — Service Level Agreement | Series 2026 | Sep 2026 — Current | Current | |
| Exhibit C — Data Processing Addendum | Series 2026 | Sep 2026 — Current | Current |
Not applicable to new orders
Draft and archived
| Document | Version | Applicable period | Status | What changed |
|---|---|---|---|---|
| Standard Capacity Schedule | Series 2026 | Not yet published | Draft | New document. Dimensions defined; allowances pending publication |
| Previous Order Form | Sep 2025 | Archived | Archived | Legacy seat and usage-overage model |
Archived templates are retained for reference by Subscribers whose executed agreement was made under them. They do not apply to new orders. The Standard Capacity Schedule is a draft: its dimensions are defined but its allowances are not yet published, so it is not yet incorporated into any Order Form.
What changed
Series 2026 commercial changes
The substantive commercial differences between the Series 2026 templates and the September 2025 set they replace.
- Published modular Growth pricing
- Unlimited Authorized Users
- Standard Delivery included and scoped
- Standard Customer Success included
- Standard Operating Capacity introduced
- Automatic and retroactive overage charging removed from the standard Order Form
- Persistent Capacity Exceedance process added
- Licence rights separated from implementation scope
- Renewal pricing basis made explicit
- Interactive public Order Form introduced
- Activation and Success Plan companion introduced; deployment scope, Standard Delivery, working contacts, target dates and Professional Services moved out of the signed Order Form
Subscription Agreement →Order Form →SLA →DPA →Capacity Schedule →