# Custom price requests: pricing metric definition, thresholds and response

> Special price and exception requests per week, by rep and account, against the corridor.

Source: https://revomo.ai/marketplace/metrics/custom-price-requests/

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- Metric

## Custom price requests

Special price and exception requests per week, by rep and account, against the corridor.
[See Custom price requests in Revomo →](https://revomo.ai/contact/?source=marketplace&type=metric&artifact=custom-price-requests&name=Custom+price+requests&collection=quote-deal-performance)

### Why it matters

Exception requests are a leading indicator. A spike says the list, the corridor or the market has moved, weeks before realization shows it.

### Act when

A spike against the trailing eight weeks

Thresholds are set per business; the ones written as x and y are placeholders your team fills in.

### What it may signal

Sales under pressure, credit concerns, a list out of step with the market.

### What to do

The templates that respond when this metric moves.
- [Quote guidance bands](https://revomo.ai/marketplace/templates/quote-guidance/)*template*
- [Discount corridor optimization](https://revomo.ai/marketplace/templates/corridor-optimization/)*template*

### How it’s defined

Formula
`count('Exception requests', filter_by='Status' == "Open")`

Required context
Quotes, Approval workflow

Dimensions
Rep, Account, Segment

Cadence
Reviewed weekly

Lineage
Every value traces to the invoice line or governing record it was computed from.

Use in
**Alerts**: an agent watches it against a rule and alerts you when it trips.

### Relevant industries

All industries

Type
Metric

Category
[Deals & Commercial Execution](https://revomo.ai/marketplace/metrics/?category=deals)

Use in
Alerts

Cadence
Weekly

Industries
All industries

Business need
[Quote & Deal Performance](https://revomo.ai/marketplace/collections/quote-deal-performance/)

[See this in Revomo →](https://revomo.ai/contact/?source=marketplace&type=metric&artifact=custom-price-requests&name=Custom+price+requests&collection=quote-deal-performance) Defined, monitored and connected to action, on representative data or your own.

### Related metrics

- Deals & Commercial Execution #### [Win rate](https://revomo.ai/marketplace/metrics/win-rate/) Quotes won over quotes issued, by price band, segment and rep. **Act when**A drop over x points, or a jump over y Alerts · Against plan · After a decision
- Deals & Commercial Execution #### [Average deal size](https://revomo.ai/marketplace/metrics/deal-size/) Won quote value per deal, by segment and rep. **Act when**A change of x% either way Alerts
- Deals & Commercial Execution #### [Sales cycle time](https://revomo.ai/marketplace/metrics/cycle-time/) Days from quote to order, by segment and by whether an approval was needed. **Act when**Rising days or months Alerts

### See Custom price requests on your commercial data.

We will show how Revomo defines, monitors and connects this metric to commercial action, using representative data or your own.
[See this on your commercial data →](https://revomo.ai/contact/?source=marketplace&type=metric&artifact=custom-price-requests&name=Custom+price+requests&collection=quote-deal-performance)[All metrics](https://revomo.ai/marketplace/metrics/)